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Communities > Diagnostic & Analysis System > MaxiSys > registration problems
registration problems

1014 Views 3 Replies Latest reply: 2021-06-19 23:39:42


  •   Level 1   
    (5) points

    2021-06-18 21:46:50
    I just received a new MK906BT bought from an amazon dealer, and I'm having slight issues on the registration. It shows that it went through on your website, but every time I hit to get updates...a pop up message says my product is not registered. Then I hit register again, and it says it's registered. My product # is VK8GM2C01385. Can you please check this out, the dealer says I have a year of updates...and want to check if I'm current. Thank you!

    Tags: mk906bt , registration

    Reply

  •   Level 1   
    (6) points
    cchaseng

    2021-06-19 02:26:07 (Reply to:)

     +1

    I'm having the same issue.
    Reply

  •   Level 1   
    (3) points

    2021-06-19 04:56:04 (Reply to:)

    I am having the same issue. I have tried multiple times and nothing is working
    Reply

  •   Level 1   
    (6) points
    cchaseng

    2021-06-19 23:39:42

     So it looks like I was able to update my scanner this morning.  My guess is the Autel probably update/sync the database registry once a day.  I've seen in the IT field for syncing active databases.
    Reply
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